This disclaimer covers the information published on our website and the nature of the cleaning services we provide. Please read it alongside our Terms and Conditions and Privacy Policy.

Website Information

The content on this website is provided for general information purposes only. We have made every effort to ensure the information here is accurate and up to date, but we cannot guarantee it will always be complete, current, or error-free.

Nothing on this website constitutes professional legal, financial, or tenancy advice. If you have a dispute with your landlord or letting agent, we would encourage you to seek independent advice from a qualified professional or an organisation such as Citizens Advice.

Results and Outcomes

Our re-clean and deposit back guarantee is offered in good faith based on the quality of our cleaning work. However, we cannot guarantee the outcome of any landlord or letting agent inspection, as decisions around deposit deductions are made by third parties and may be influenced by factors unrelated to cleaning.

Any references on this website to getting your deposit back or passing inspection are based on the quality of the cleaning service we provide, not a guarantee of a specific financial outcome.

Third-Party Links and Tools

Our website may include tools, widgets, or links that connect you to third-party platforms such as WhatsApp or Google. We are not responsible for the content, privacy practices, or reliability of any third-party service.

Accuracy of Quotes

Any quotes or estimates provided through our website, contact form, or by message are based on the information you provide. Final pricing may vary if the actual condition or size of the property differs significantly from what was described. We will always discuss this with you before the clean begins.

Our Liability

To the fullest extent permitted by law, End of Tenancy Cleaning Kingston shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or from the cleaning services provided, except where such liability cannot be excluded under English law.

Nothing in this disclaimer limits our liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded by law.

Contact

If you have any concerns about anything on this website or about the service we provide, please reach out to us at [email protected].